Metro by T-Mobile

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4.2

( 8 reviews )

Cell phone store

Closed 10:00 AM - 08:00 PM See Hours

1811 N Young Cir, Hollywood, FL 33020, United States

+1 9549-217-182

Metro by T-Mobile is a leading wireless communication service provider that offers affordable and reliable phone plans with no annual contracts. With a focus on customer satisfaction, Metro by T-Mobile aims to provide exceptional service and a wide range of device options to meet the diverse needs of its customers. The brand prides itself on its commitment to offering transparent and straightforward pricing, making it easier for customers to find a plan that fits their budget and lifestyle. With a network that covers millions of people across the United States, Metro by T-Mobile is dedicated to connecting communities and empowering individuals through accessible and high-quality mobile communication services. Whether it's unlimited data, talk, and text or the latest smartphone models, Metro by T-Mobile strives to deliver a seamless and enjoyable wireless experience for its customers.

Amenities and More

Credit cards
NFC mobile payments
LGBTQ+ friendly
In-store shopping
In-store pick-up
Quick visit

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Roger boyce

March 22, 2024

Hard to rate this. I was sold a bad phone (for cheaper (I DID ASK FOR CHEAPER OPTIONS). However, I would have shelled out the extra 200 if it had been mentioned the phone had no NFT and a poor camera. These are essential to my work. Now I have to carry around the old phone to take pictures and payments, and the new phone to provide the not very good hotspot. I got what I payed for, but I'd rather have paid more...

Robin karpinski

March 22, 2024

Samantha is the best! We went to buy my little sister her first phone and it was so easy. Despite it being busy she and Mauricio went out of their way to give my mom the best deal possible. We’ve been to many Metros but this was by far the best experience. We will definitely be coming back : )

Benjamin lioue

March 22, 2024

Went to get service there, after Jose tried selling me a case as a package deal knowing he was charging calling it free. Felt like this company was horrible, went to my Internet provider and added a phone line and Internet upgrade all under 100 dollars including the phone, thanks Xfinity for looking out for me. Take your business elsewhere, this time of the year all companies Re giving away these phones as thanksgiving was not such a good time for them making the money they thought they would make, look around for deals.

Brandi trussell

March 22, 2024

Worst attitude ever, rather not switch to them. The phone to switch over is for a plan at 40 or above, tried telling me I had to pay 135, I clearly know that's a lie as he added the case and said it comes with a case, Jose is a not honest as he tried telling me the case came with it free, yet was charging 134 which the charge should have been 95 or so, he is really not professional at all. Needs training and ethics of business. Will go to a different phone company like at and t instead who has similar deals and will not try to have you pay for a case and day it's free.

Gena vazquez

March 22, 2024

I lost my phone and was worried I was gonna lose all my data. Valentina was great she helped me set up a new phone retrieve my data and turned what could have been a horrible situation into a good one.

Mccririe law

March 22, 2024

5 STARS! The team today on staff was awesome! Steven took care of us... he was so professional! He's very outgoing and really moves quick and answered all of our questions with such a positive attitude! I've been to lots of other Metro stores and never received the service that Steven offered us! He's super confident and has extensive knowledge on all the phones we looked at. We felt confident in our phone selection because he was so effective with communication and confidence! The store is lucky to have such a dedicated employee! I'm sending my daughter and family as they will be switching to Metro I'm definitely referring them to Steven! Thanks again for the wonderful service!!!

Lisa lisa

March 22, 2024

Very upset and disappointed in customer service. Been client of this store for over 10 years and was always happy with service but lately it’s getting worse and worse. I think they need to work on management and people that they hire. In the end left the store and got a forth line else where and will be taking my other 3 lines else where as well after 17 years of being metro PCs client.

Anthony n

March 22, 2024

Please please stay away from this place the people here are racism and lazy they did not want to help me and my family we was looking at tablets and a watch the lady gave me a price of a watch that I didn't I am also having problems with my phone service but the lady did not want to help or did not want to get on her computer and I would like to speak to the general manager from this place